Terms

Terms and conditions

General

Check-in is possible after 3:00 pm on the arrival date.

Check-out is before 10:00 am on the departure date.

No pets are allowed and smoking is not permitted inside the cottages.

Payment

Payment for your booking may be made in advance by bank transfer or cash on arrival.

If making a bank transfer, payment should be received at least three days before your due arrival date. Bank details will be provided in the booking confirmation email.

We do not have card payment facilities and there is no cash machine (ATM) on the peninsula.

Cancellation

Should you have to cancel your stay please give us as much notice as possible so we can take other bookings. We will refund any advanced payments in full if we get sufficient warning.

If you cancel within 24 hours of your due arrival date, there will be a $50 late cancellation fee.

COVID-19

You must cancel your visit if you or any of the other guests have COVID-19 like symptoms or test positive to COVID-19 within 2 weeks prior to your visit.

If the cancellation is due to a COVID-19 related incident (for example a further lockdown or sickness) there will be no cancellation fee charged.

Privacy

The details you are asked to provide when making a booking are used only to confirm and process your stay at Fantail Lodge. We will not share nor sell these details to any third parties. This website makes use of cookies to anonymously track how people use our website and how to improve our services. While browsing the website your personal data is not stored nor shared with third parties.